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B A W A B A T A L R U M A I L A

Our approach to COVID-19

Bawabat Al Rumaila Group

Our approach to COVID-19

Progress was painful at times, but there was good news, too. Our products, our expertise, and our donations have surely contributed to stemming the tide of COVID-19. We promised employees there would be no job losses or salary cuts due to COVID-19 and we kept our word. We also promised employee health and safety would be our top priority, so we quickly transitioned to working remotely. Those who worked on-site or in the field were well equipped with protective gear and trained to minimize risks. We maintained an uninterrupted inventory, delivering products and installing equipment to meet customer needs. We provided outstanding customer service, sometimes in amazingly creative ways. I am incredibly proud of our employees. It was their sacrifices and hard work that delivered outstanding results in the most difficult circumstances many of us have ever experienced.”                                                          President and CEO

Our approach to COVID-19 BRG has an established Enterprise Risk Management Program that incorporates Business Continuity Plans (BCPs) for all our critical activities, risk assessments, and crisis-management protocols. We successfully activated this structure from the beginning of the initial outbreak of COVID-19, with teams meeting at the country, function, and enterprise levels. Our executive staff continues to meet regularly to monitor activities and discuss plans addressing all aspects of managing BRG response to the pandemic. Our employees BRG is committed to providing a safe environment for our employees, their families, and the communities in which we operate. Initially we asked our employees to work at home where possible to reduce transmission risks and to keep them safe. Many employees have now returned to the office based on local conditions and in line with global approvals under our return to office process. For those employees still working at home, we want our employees to work from home safely and comfortably, and they are authorized to purchase additional equipment if needed.

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